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Mobile Selfcare App

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Omobio Self-Care is a renowned solution for its advanced features and user friendliness. This unique solution has been recognized in global context winning the “Best Mobile Network Solution for Serving Customers” at the Mobile World Congress in Barcelona 2016.

Mobile Self-Care Solution empowers your subscribers to manage their services at the fingertips from anywhere, anytime on any device. This ergonomically designed premium mobile application developed using cutting edge technologies ensuring utmost user friendliness yet rich with an extensive list of advanced features.

One App for all Services – Quad Play Feature

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Web App

Uninterrupted app upgrades

Voice based alerts / Reminders

Hot buttons for routine actions

Voice driven app configurations

Intelligent search with natural keywords

Customer interest based merchant offers

Redefined customer experience with AI & ML technology

Provide a 360° view of all the services

Customers can identify and manage new products/services at their convenience

One stop for all customer needs

Minimize call center volumes

Increase customer service and satisfaction width maximum cost saving

Reduce amount of paperwork

Reduce Capex & Opex

Self-Care App comes with more than 450+ exciting features!!

  • Generate e-bills
  • Call management
  • In-app Advertising
  • Fixed line management
  • Broadband management
  • VAS services management
  • Data usage & data extension
  • Advanced offer categorization
  • Roaming services management
  • Television services management
  • Bill information & payment history
  • Switch between pre-paid & post-paid
  • Manage loyalty – check, redeem points
  • Fingerprint / face recognition protection
  • Usage history
  • Multi lingual support
  • Lodge service requests
  • Comprehensive reports
  • App rating management
  • Low balance notification
  • Seasonal theme changes
  • Personalized flash deals/offers
  • Electronic program guide for tv
  • Manage multiple account types
  • Loyalty based app theme changes
  • Managing payees & bulk payments
  • Interactive call to action ad banners
  • Payments – credit/debit cards, mobile money

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